About
AirIt eRM is a light weight cloud hosted CRM and HRM solution, a revolutionary new approach to Customer Relationship and Human Resource management. AirIt eRM helps companies to more effectively harness resources throughout the value chain with unique tools for facilitating better quality and more responsive communications resulting in better; intelligence gathering, problem solving. and risk mitigation, leading to drastic improvements in staff and customer retention, productivity, and ROI. AirIt eRM includes an API for social media integration to harness social networking and preempt a social media crisis and plug-ins for integration with third party applications such as Microsoft Outlook™.